EG4 Community Forum - Recent Posts https://forum.eg4electronics.com/community/ EG4 Community Forum Discussion Board en-US Wed, 09 Sep 2026 16:08:31 +0000 wpForo 60 EG4 Learn YouTube Channel – New Videos, Tutorials & How-To Guides https://forum.eg4electronics.com/community/videos/eg4-learn-youtube-channel-new-videos-tutorials-how-to-guides/#post-21740 Wed, 09 Sep 2026 14:20:00 +0000 The EG4 Learn Channel is designed to make it easier for our customers, installers, and DIY users to learn more about EG4 products and get the most out of their systems.

📺 Check out the Learn EG4 YouTube Channel:
Learn EG4 – YouTube

Be sure to subscribe and keep an eye out for new videos!

]]> EG4 Eric https://forum.eg4electronics.com/community/videos/eg4-learn-youtube-channel-new-videos-tutorials-how-to-guides/#post-21740 RE: My System keeps disconnecting the generator when charging batteries https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21739 Wed, 09 Sep 2026 03:13:43 +0000 hi Eric, the batteries were at 83%. 

]]> gblemire https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21739 RE: 18kpv mislabeled in monitoring as 12k https://forum.eg4electronics.com/community/troubleshooting/18kpv-mislabeled-in-monitoring-as-12k/#post-21738 Tue, 08 Sep 2026 20:42:59 +0000 Thank you. When would be a good time to reset the inverter? I can do any day this week from 7:00am - 4:00pm Central time.

If you have a transfer switch, I recommend switching your loads to grid and that way when I reset the inverter it won't affect your loads or You can also turn off your loads breaker.]]> EG4 Eric https://forum.eg4electronics.com/community/troubleshooting/18kpv-mislabeled-in-monitoring-as-12k/#post-21738 RE: My System keeps disconnecting the generator when charging batteries https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21737 Tue, 08 Sep 2026 20:31:18 +0000 My 12000XP would start to cycle the generator on and off when my generator had been  running for about 15 to 20 minutes- no matter the load requested for the charge , the max charge current limit , or the MAX SOC level set.  I actually returned the generator thinking it was defective, but it turned out it was simply a matter of updating the XP 12000’s firmware. It now charges steadily and happily with no fluctuations. I’m not sure if that’s the same issue you are  having, but it is very quick and easy to do an over the air firmware update. Good luck, because I know how frustrating this can be.

]]> Jiggawatty https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21737 RE: New Firmware Update: Accurate SOC Reporting for LifePower4 V1 & V2 on EG4 Monitor Portal https://forum.eg4electronics.com/community/announcements-general/new-firmware-update-accurate-soc-reporting-for-lifepower4-v1-v2-on-eg4-monitor-portal/#post-21736 Tue, 08 Sep 2026 20:30:33 +0000 Awesome.  Thanks so much. 

]]> hkusp40 https://forum.eg4electronics.com/community/announcements-general/new-firmware-update-accurate-soc-reporting-for-lifepower4-v1-v2-on-eg4-monitor-portal/#post-21736 RE: New Firmware Update: Accurate SOC Reporting for LifePower4 V1 & V2 on EG4 Monitor Portal https://forum.eg4electronics.com/community/announcements-general/new-firmware-update-accurate-soc-reporting-for-lifepower4-v1-v2-on-eg4-monitor-portal/#post-21735 Tue, 08 Sep 2026 20:16:31 +0000 I believe I posted the link in the other thread. If there’s anything else you need, please don’t hesitate to reach out to me or our Technical Support team.]]> EG4 Eric https://forum.eg4electronics.com/community/announcements-general/new-firmware-update-accurate-soc-reporting-for-lifepower4-v1-v2-on-eg4-monitor-portal/#post-21735 RE: Help: How to fix parallel port comms failure between FlexBoss/Gridboss pair https://forum.eg4electronics.com/community/troubleshooting/help-how-to-fix-parallel-port-comms-failure-between-flexboss-gridboss-pair/#post-21734 Tue, 08 Sep 2026 18:40:10 +0000 Discovered that the 120Ohm dip switches for the parallel ports were not switched on.

Not mentioned in any of the calls with EG4 tech people.

Only figured this out after steeping myself in CANbus protocols and having the right glasses on when I went to install a booster - and yes it's also in the manuals so I am embarrassed. 

]]> Zirrad https://forum.eg4electronics.com/community/troubleshooting/help-how-to-fix-parallel-port-comms-failure-between-flexboss-gridboss-pair/#post-21734 RE: My System keeps disconnecting the generator when charging batteries https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21733 Tue, 08 Sep 2026 16:30:51 +0000 I have a 314ah wallmount battery that needs a firmware update to fix the 15amp charge limitation bug.  can you help?

]]> belandbroc https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21733 RE: My System keeps disconnecting the generator when charging batteries https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21732 Tue, 08 Sep 2026 16:09:10 +0000 @gblemire

Do you know what percentage the batteries were at when the generator was cutting in and out?

]]> EG4 Eric https://forum.eg4electronics.com/community/troubleshooting/my-system-keeps-disconnecting-the-generator-when-charging-batteries/#post-21732 RE: Lifepower4 V1 24 Volt Firmware https://forum.eg4electronics.com/community/firmware-updates/lifepower4-v1-24-volt-firmware/#post-21731 Tue, 08 Sep 2026 16:01:48 +0000 Awesome. Thanks. 👍 

]]> hkusp40 https://forum.eg4electronics.com/community/firmware-updates/lifepower4-v1-24-volt-firmware/#post-21731