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"Not Allow Remote Tech Support"

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(@electronicsnut)
Posts: 2
Active Member
Topic starter
 

Well it has been a few months and a major hurricane later (EG4 6000XP did Great). I am doing some permanent wiring to the EG4 now and tried to update the firmware. Unfortunately, I went to Maintenance/Remote Update on my laptop and I received the message in a pop-up that says "Not Allow Remote Tech Support". I tried to see if there was a screen where there may be an option to change this in all the settings, but I could not locate one.

Any thoughts?

Don

 
Posted : December 26, 2024 10:01 pm
Joel Brodeur
(@joel-brodeur)
Posts: 274
Reputable Member
 

You might check out the following thread:

https://forum.eg4electronics.com/community/postid/635/

Hope it helps,

JB

Sometimes the easiest solution is the best solution.
Sometimes not.

 
Posted : December 26, 2024 10:17 pm
(@hapontes)
Posts: 1
New Member
 

I am looking for the assignment pin for BMS Communication Port for RS485 protocol vs. Conext-XW Schneider. To be able to access communication.

 
Posted : December 27, 2024 12:40 am
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