Question Time drift (12kPV)? 3+ seconds a day?

@powerup No worries! Please let me know if I can assist in getting you reconnected with their support team. Eric and I can ensure you get a response!

Confirmed from EG4 that this issue is known and can NOT be solved. 😱 

Thank you 👍 @signaturesolarjess and @eg4eric for trying to confirm my challenges.

The ONLY resolution offered is for individuals to regularly go in to Monitoring system and reset time by hand.

This issue is IMPERATIVE to my use as I am ONLY implementing On-grid TOU (no solar). Maybe for other people 4+ minutes over a month (9 seconds * 30 days) is acceptable?!?

I was wrong in my original post (the system drifts far MORE than 3 seconds/day). Just over the last week this is how far my 12Kpv has drifted:

July 07 - Lost 6 seconds; July 06 - gained 3 seconds (first time ever gained); July 05 - Lost 8 seconds; July 04 - Lost 5 seconds; July 03 - Lost 10 seconds (this is a new top score); July 02 - Lost 10 seconds

Not sure if I should mark this post as solved? - I'll leave that decision to @jared so that maybe he could put a permanent post link on the forum - it should identify that EG4 inverters do NOT keep time accurately and will drift from your original setting.