@dericwright have you tried resetting?
@dericwright - you have the Version 1 of the EG4-LL. Documentation is not on their website. search for “BMS Tools Software Tutorial | EG4-LL V1...
Search for “BMS Tools Software Tutorial | EG4-LL V1 & V2 Batteries”on YouTube if that would help. manual link below:
@dericwright - you have the Version 1 of the EG4-LL. Documentation is not on their website.