@eg4eric Let me know if the two screen shots I sent you verify the information you needed. The routers 2.4ghz frequency is on and working.

@eg4eric The router is a dual band with 2.4ghz and 5.0ghz. There are no special characters in the password. Here are pics of the parameter list...

@eg4eric Hi Eric! Any update on the gen issue? Can you give any update on progress towards a firmware update or if y’all have been able to reproduce...

@eg4newbie When the SOC reaches 100% the BMS turns off charging. I’ve noticed that sometimes the PV will take a few minutes to turn back on to full ...

After further investigation, it appears the device is not connecting to the cloud. Could you confirm if the dongle is connected to a 2.4GHz Wi-Fi netw...

@we2 No still at 200 A Imaxdischg which is perplexing since the inverter allows setting the discharge at 250 A. Seems either I am misreading what ...

@eg4eric Thanks Eric. Ive been sent a 2nd dongle already with the same issues. FYI, a T2 tech from signature solar is working with someone from ...

@robstange It shows offline on my end. Are you able to share the inverter's serial number?I should be able to add it to the dongle. If not, I can send...

There is currently no official release date for the R-454B version of ductless mini split systems, but manufacturers are beginning to transition away ...

When the grid goes down, the inverter prevents power from feeding back into it. Here’s a link to a document that explains this in more detail.Please l...

Yes, several users have reported similar issues with EG4 mini-splits reverting to default settings after a power cycle or scheduled restart. This beha...

@eg4eric Hey Eric, Restarted button, same thing solid WiFi, solid cloud, blinking INV. Signature Solar Techs say the dongle is connected on the...

Can you share a screenshot of this please?

I don’t believe this is currently available to customers. However, I’ll look into it and let you know if or when it becomes available.