@Eric it seems to work so far. I think you may of fix my issues. Thank you so much. Here is what I did: 1) reboot my wireless router 2) press...

Make sure the time zones on your user and station under the Configuration tab are the same. If not, this can cause issues with the data being received...

Thank you.

This is certainly interesting! I will discuss this with the team to investigate further. It may not have successfully received the correct information...

@eric I followed your instruction. It is online now. Let see how long this will last. Thanks Eric.

Are you able to share your discharge settings and your peak shaving settings?

@talk2dang Does your dongle have a button on the bottom? If it does, you can hold that button for about 5 seconds and it will reboot the dongle. Also,...

@Eric The AP is very close to the dongle. The dongle has all the three light lite up. I don’t know what else could be the issue. I have unplugged a...

My topic, which you're replying to, isn't about that.Maybe you should post a new topic in general troubleshooting <-- That's a link. If you're in...

Reboot the wifi router.

@eric Signature Solar support changed it yesterday to Lead Acid.