There is not a required shutdown procedure with the Wallmount batteries in parallel. However, I generally recommend the first option of turning off th...

@adelay It could be the Green Mode setting #20 something to do with 60watt minimum load. Found that info in a post made by EG4 on the DIYsolar forum. ...

@bobandroslyn That is very strange. Would you be able to double check a couple of things? 1 - When you have Wi-Fi enabled and you are getting th...

@bobandroslyn this has been noted, and we are actively looking for solutions this.

@turbofly glad to be able to help! Yeah that's definitely an odd issue. When I look at "battery eco mode" it only talks about switching over to byp...

@adelay I think I recognize your name from your youtube video if that is you firstly I would like to take a minute and thank you for that. It was one ...

@turbofly So your system was in "eco mode" and turning itself off after a certain amount of time of inactivity? I would think that an eco mode would ...

Use the extra set of 2/0 (3/0 lug size) cables that came with the battery or purchase some. You can use a buss bar for the connection or use a Polaris...

This has been resolved and the solution was one of the following. No load on inverter causes it to turn off eco mode disabled green mode disab...

This has been resolved by EG4, the dongle serial number has been reset.

Thanks Idee, but I don't think I want to disable Off Grid Mode. I was having numerous other issues until I finally enabled it. I had thought that th...

Have you tried disabling off-grid mode? The system may not be able to mix grid with battery and solar when the home is on EPS. Also, I experience sign...

@jarrett Following up. I spoke with my electric inspector who suggested mounting on 3/4" fireproof plywood which may make mounting easier and elimin...

@teaktoc Did you figure out what happened? Please share.