@b0nn3r Thank you for that, I will pass this along to our team. I'm sure you're not the only one with the issue, it's most likely a bug.

@dfwtinker As of now, it's going to stay the same. I haven't heard anything regarding the website but when I do I will definitely let everyone know!

No. I don't even have the dongle installed. The error hasn't happened again but still worries me. Let's hope doesn't repeat again. If so, then I wil...

just around midnight

Did this happen yesterday or this morning?

@pahoto7Good morning, Can you please explain what you need assistance with? I'd be happy to assist you.

@enmanuel_vDo you have the inverter connected to the internet through the dongle?That's a good sign, that it hasn't happened again.

Hey everyone can you guide me how I can update my

@solar1soloI don’t have a direct line; however, you can call our tech support line and speak with any member of the support team and give them the tic...

@gtsquires click on his name that is red and then click on the envelope. The 18k can be a bit confusing on some of the charge settings, so I think y...

UPDATE… internet telemetry is working again properly. No idea why.

App looks good, definitely fixed and cleaned up the scheduling of grid charge based on time and SOC. Great features.   Couple notes, (see pho...

Sounds good Eric. can I call you on a direct line, or can you call me tomorrow to help me load the older firmware. or if I need tall call Tech Suppo...