Battery issue solved with the help of you all and Nathan at Signature Solar. My battery is a ver. 1, LL, it is now connected and talking to my new 6kX...

@eric New Dongle all green. Trouble attaching it in EG4 Monitoring. Will DM specifics.

@eric Need to clear my EG4 monitoring account of the old dongle. New dongle pops up on my iPhone just fine.

@eric That didn't work, but I received support from Signature Solar and was able to get this battery connected to my 6kXP. My battery is a V1 LL. Than...

@eric Just received the new dongle will install after I resolve an issue with EG4 LL battery protocol setting and update firmware to match my 6kXP. Th...

@eric Followed these instructions and the battery screen does not change. Tried this many times.

@eric Yes. I want to prepare it to interface with my new 6kXP.

While following the instructions, holding the return button does nothing.

@joel-brodeur Tried both, neither do anything.

Please look at the layout of the face on my battery, it is not anywhere on the EG4 website. I'm not sure what version of the EG4 LL I have. Very confu...

Followed instructions just now and previously, same result, the dongle doesn't pop up in mobile device (iPhone 15) Wi-Fi. The Wi-Fi light on the dongl...