EG4 Community Forum

Anonymous
Joined: December 14, 2025 6:05 pm
Topics: 4 / Replies: 16
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RE: Setup New System but Solar Not being Recognized

@shm3lio Couple of questions, have you checked the following: With a voltmeter - are you getting voltage at the PV wires on the inverter end? Have...

10 months ago
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RE: Setup New System but Solar Not being Recognized

2 different sized splices on the wiring to the panels tripped me up when I installed my setup. Are you sure you used the correct connector when adding...

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

Here is how I access logs on my batteries.

10 months ago
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RE: 12000XP and Generator Switching

The team is currently conducting tests and is expected to get back to me in the coming days.

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 On my batteries the logs are under settings-logs. But for some reason my batteries have a strange firmware installed. Not certain why o...

10 months ago
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RE: Paralleling EG4 PowerPro with EG4 server rack batteries

@eric Thank you for your prompt reply, Eric! I have a quick follow-up question: If I have two PowerPro batteries, can I still parallel them with a si...

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@joel-brodeur thank you, I checked last time did not see anything accessible but perhaps did not look close enough and will try again next visit

10 months ago
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RE: Paralleling EG4 PowerPro with EG4 server rack batteries

@og0088 Good afternoon!It is highly recommended to have three server rack batteries per PowerPro battery. As you mentioned, this setup will help maint...

10 months ago
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RE: Odd collection of EG4 Equipment…

Unfortunately, that would not be a recommended configuration for your systems.

10 months ago
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RE: EG4 18KPV stuck on firmware fAAB-CC1C

Is your system online? I can certainly check and update it for you if you'd like. I would just need the station name or the inverter's serial number.

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

There are logs on the battery, as far as I know they are only accessible through the touchscreen on the battery.

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 If you are able to check on the inverter - Setting 22 sub-settings AREC and EREC, you may find additional information (other faults or war...

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@eric it was setting the warning 27 when I was there but it cleared up very quickly and then restarted providing power. Not sure if its still setting...

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

@scottmr808 I did take a look at the system but did not find anything indicating that the system is losing power. I don't see any warning or fault cod...

10 months ago
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RE: Warning 27, 6000xp with 289AH wall mount battery

Unfortunately client reports it continues to drop out power ... they said 2pm 5pm and 9pm it reset yesterday. One thing comes to mind .... the 6000x...

10 months ago
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