Short answer is No. Longer answer is it depends on what you mean by "internet down." If you mean the internet infrastructure at your installation si...

@fatanu I attach here an older version of the 18Kpv manual which includes a section for all the inverter settings. They seem to have removed that se...

@george-redinger Thanks your response and thanks for the ChatEG4 ...lol. I almost think they use have a way to simulate different scenario and see wha...

My app shows the exact same. I can control the smart loads from the settings but that is it.

I have the same issue. Signature sent me a new dongle but still not working, Can you help Jared? Thanks

@eg4c I agree that it would be nice to have a higher level of security with the BT and Wi-Fi devices, but I can say, I have very little faith in the c...

We are currently looking into this communication issue, and I will post more information as soon as it is available.

@jared can you please confirm that wifi dongles that arrive with EG4 products (namely: 18kpv and gridboss): - can NOT be locked up against unauthori...

@joel-brodeur yeah, but it's $200 per adapter... I'm not looking to be Karen here, but these inverters and grid bosses are not cheap. Not having the...

Good luck. I asked for 4 of those about 2 months ago and they said they would send them. I am still waiting.

@eg4c Have you looked at the following device: Ethernet Adapter - EG4 Electronics

@jared I am aware of SSID encryption, but I want if off, not encrypted. Can you also comment on what can be done to prevent bluetooth access?

It would also be worth noting that the Wi-Fi dongle will need to be on firmware version v2.06 for local SSID encryption.

Here is a list of special characters not accepted for the Wi-Fi dongle: Additional information can be found on our EG4 Wi-Fi Dongle Troubleshootin...