@chrisneibauer To perform a remote firmware update the inverter itself needs to be connected to the internet. Otherwise, it will need to be updated "...

And, for reference, here's that video by Wipp Prowse

@jared I can, in a week, when I'm back up there. However, they're all connected to the bus bars in the EG4 cabinet, using the supplied cables--the bus...

Thank you for sharing that information. Seems to confirm storing SOC , but no issue discharging below 20% as long as it is recharged back. No warr...

OK so I ran 300ft of ethernet cable down to the inverter with an internet connection to the laptop to try and connect via the dongle to no avail. It w...

@chrisneibauer I understand the difficulty. I too live off grid, luckily, I have Starlink and that makes things easier. In this situation the easie...

The inverters are not anywhere near a location that can have any kind of internet. This is an OFF GRID inverter... people who are off grid do not want...

The inverter would need to be connected to the internet to be able to update through the monitoring website. However, this can be done through the mai...

@jared There is no link to the firmware file on eg4's website. Please provide a link. What is the monitoring site?

@bobandroslyn we can definitely take a look at it.

@chrisneibauer the 12000XP has two MPPTs and each MPPT has two inputs allowing you to parallel strings at the MPPT.

We definitely apologize for any inconvenience caused by the 120V PV bug. The standard update for the 12000XP, which directly addresses the MPPT gettin...

@jared Are 1-2, 3-4 tied together respectively?

I do not currently have all the information requested for this post. However, I will be reaching out to our battery team and post the information as s...