@eric appreciate the help Eric we’re trying to hunt down a Windows laptop. Since all we have is Apple equipment before we can do it we did receive the...

I had the wrong EG four app. Looks like everything is working fine now thanks for your initial reply. I appreciate it and what about that free upgrade...

@eric That is correct about the application the E G4 app. My cousin set up and logged in and when I use his credentials username/password it does not ...