Not sure what happened exactly, but once you set the Discharge cut off the inverter should stop discharging the batteries. It could be that one of the...

Please send me a PM with your inverter's serial number, I would like to look further into this for you.

@jared Also interested in this as my battery is also Z02T03 showing V2.03 on the monitoring website.

They are on the input to the grid breaker before the 18KPV. I originally had them inside the 18KPV box but was told that can sometimes be noisy so I m...

Where are the CT's located?I would recommend making sure they are connected and placed properly. It could be using the grid but there could be somethi...

ANOTHER UPDATE: Spoke with (Javier) the supplier who we purchased from (Signature Solar). He had me run some tests. Ironically now the Bluetoot...

@Eric thanks! Setting 15, AC Input Load Timer Settings should be set to off, (00:00 - 00:00) ? What is the purpose of this setting anyway?

Since the 6000XP is an Off-Grid inverter, it will prioritize solar and battery before using the grid. It will use solar to power the loads and to char...

UPDATE: I called EG4 and spoke with Jacob. He indicated two things: 1. I must call the supplier who we purchased from and request to get a rep...

@jlankford thank you so much. I reached out to their customer service page and filled out their inquiry. Let’s hope they get me some help. I did ge...

@95g-atl Did the battery never take a charge at all? What was the resting battery voltage after leaving it on the charger overnight? What was the ba...

@95g-atl You can try filling out the form at - EG4 Technical Support - EG4 Electronics They should reach out to you.

UPDATE: Checked battery voltage this AM, 37.6 volts. This battery is in my living room at 72 degrees F and has lost 0.8 volts in two days. Can't ge...