@brdfrd You're correct that due to the flat discharge curve of LFP using voltage is not an accurate way to determine SOC, mostly between the range ...

My original purchase was a 4 pack of batteries and cabinet from SS. They all shipped together. Three batteries were on one version and the fourth on...

@jlankford Please forgive my ignorance, but I thought that voltage isn't an ideal way to determine SOC, due to how these batteries were designed to di...

@brdfrd FYI, I have a battery bank of LL-S which is currently showing 98% (five batteries at 100%, and one at 90%). In reality, based on voltages, ...

@coryell-offgrid That's a good question. I bought them all at the same time, I updated the firmware on the inverter, not sure if that also updated the...

Thank you! I have charged the batteries using the victron multiplus but on the Touch GX (connected to the Cerbo GX) both the Shunt and the Multiplus ...

We are currently experiencing a delay in responding to emails due to a high volume of emails in our support inbox. Could you DM me the email address y...

@jlankford Thanks. That is interesting, if it's the case. The battery gauge on the battery, as well as the info displayed on the screen all jive with ...

Where did you purchase the inverter? We provide specific installer and distributor codes for each of our authorized distributors and registered instal...

@brdfrd Based on your last screenshot batt data, I think you are seeing the same problem as me. In reality, the batteries are remaining in sync and...

Are all of the batteries on the same firmware version? I had a similar issue when I first installed. I had to update had all batteries on both comms...

@joel-brodeur Unfortunately the reseller could not provide either. Hopefully EG4 can respond to my request.

@nwazog Your installer will need to contact the reseller to get the code. The code is different for each reseller. JB

I’ll also add that they were purchased from the installer.