@95g-atl Thank you so much for reaching out! We'll get you taken care of!

Briefly looking at the string sizzing tool and making a few assumptions about your system and not knowing what your yard layout is like here is what I...

@cimedaca I am going to agree that you are probably going to be in an over-current situation. That then in my mind leaves only a combiner box as the ...

@cimedaca I am not sure what happens to the output when you parallel the two strings. In series a shaded panel or panels will definitely affect the e...

This time it happened to me, yesterday I lost internet for a couple of hours. I was hoping to be able to go in and look at the local data review logs...

@dfwtinker Agreed, I probably should try to parallel my current PV1 and PV2 into just PV1 for a few days and see how it performs. However, I think ...

Good Morning @cimedaca Would it be to possible to Parallel the two Hyperion strings to PV1 and use PV2 for you other set. What are the specs of yo...

@signaturesolarjess Jess, i emailed you per your request. PLEASE PLEASE PLEASE, call me Thursday 1/23 in the morning. My number is in my email. ...

@signaturesolarjess Thank you for your assistance. Chris Money was suppose to be my contact person. I emailed him last friday, 1/17/2025 letting him...

@joel-brodeur I’ve tried multiple devices. SS guys say it’s an EG4 problem. Thanks

Check the battery communication setting on the LL-S. Per EG4 doc (A BMS Setup Guide for EG4 Batteries and Inverters) Set your DIP switches to ID-64, ...

I have exactly the same issue, but with an additional complication: my solar provider, Sovereign, no longer exists, i can get support here?

I have exactly the same issue, but with an additional complication: my solar provider, Sovereign, no longer exists, i can get support here?

My EG4 6000XP and single indoor EG4 wall mount battery did a similar thing after a couple cloudy days. I had the battery cutoff of 20% but the next d...