And here are plots of SOC, vBus1, and vBus2, all showing a change at the same time that I get the message for “Communication Failure with Battery” ...

Looking at the logged battery voltage is interesting. It generally is around 52-53V. Around a week before the event, the voltage starts dropping very ...

Thanks, I infer that charging below 60A could cause imbalance? Is there docs that can offer some more visibility? I was considering going slower (ma...

Which batteries are you using?just to confirm, you got both codes 27 and 17?

Which battery model are you attempting to update?

I don’t believe charging with lower amperage than the recommended will damage the batteries. The main things would be slower charging and a potential ...

At the moment, the only available method to retrieve the data is by using the Export PDF option. However, I understand your point, and I’ll be sure to...

@powerupOf course! Happy to help! If you do run into any issues with the batteries, please let me know!

@jckemp3 Sorry for missing your comment earlier. I thought something similar ... So I synced the time (to time.is) and then came back the next day (...

Do you happen to know the battery voltage when these warnings appear?It’s possible that some of the battery cells are out of balance.

To change the Battery Type on the screen you will enter "00000" as the password.

I believe this may be related to the firmware, but I can’t say for sure. I don’t believe the unit is defective. I’ve confirmed that the portion of the...

@eg4eric Thanks Eric, I've confirmed with SignatureSolar that may system does have the 2021 (latest) firmware. Could my unit be defective?

I have the same exact system and I am experiencing the same problem! Happened this morning at 8:00, the last time it happened was 6/04/25? Have you ha...