@eg4eric I will probably work with you on this so I can see what to do and understand the changes. Of particular interest is the change to Lead-acid, ...

@fsbma1 I recommend charging the batteries to 57V and letting the battery recalibrate to fix the SOC difference. I'm attaching a guide on this. You ca...

Yeah there is nothing connected to the battery terminals at all.I was able to figure this out though.I have two of the USB Read/Write cables, one of t...

@supered9000 Are you 100% sure that the battery is not charging or discharging?

@jiggawatty I was informed late yesterday that there was an issue with the servers. AS of today, everything should be working normally again.

@b0nn3r Thank you for that, I will pass this along to our team. I'm sure you're not the only one with the issue, it's most likely a bug.

@dfwtinker As of now, it's going to stay the same. I haven't heard anything regarding the website but when I do I will definitely let everyone know!

No. I don't even have the dongle installed. The error hasn't happened again but still worries me. Let's hope doesn't repeat again. If so, then I wil...

just around midnight

Did this happen yesterday or this morning?

@pahoto7Good morning, Can you please explain what you need assistance with? I'd be happy to assist you.

@enmanuel_vDo you have the inverter connected to the internet through the dongle?That's a good sign, that it hasn't happened again.

Hey everyone can you guide me how I can update my

@solar1soloI don’t have a direct line; however, you can call our tech support line and speak with any member of the support team and give them the tic...