Good Afternoon @chad, I'm am also looking for a different app, but for a different reason. I am tired of installing apps for every item I install. I...

I recommend contacting support via their sites contact form. This basically just emailed me a phone number which I called and got great help. My cause...

Just a quick update here. While it's probably not encouraged, I did directly connect the 12v load to the secondary battery lugs after confirming they ...

In the end, I called EG4, and we fixed the problem by switching from the Android phone (which didn't show the download firmware option for 12000XP) to...

@jlankford Thank you for your response!!! I was a little confused about "pass thru" from the grid! As long as the grid is UP, then I can get all ...

According to the specifications, the inverter can pass through 100A from the grid, or 24kW. According to this illustration from the product manual p...

@ron That would be cool. I can gain quite a bit of elevation; I will have to run some numbers and see how much water I would have to pump up there to...

Pump water to a higher elevation with excess power and then hydro, unless of course freezing temps

Do any of you have any idea why support said to wait minimally 7 days before switching back? is that some sort of time period the BMS cycles thru?

I also seem to have hit this same issue using the 12000XP. My flow:1) Turn on inverter2) Mostly seems to be working3) Get dongle setup, good also work...