Thanks for the reply. That was helpful, but I was hoping for more sequence information. At the moment, I'm trying to do a simple switch from Solar/B...

Price on these caught my eye!/p>

@eg4eric , I went to the site today and did a little testing. Here are the results: - turned on PV input, unit remained dead - turned "power on" w...

Is there any timeline to provide support? I noticed that the configuration which works (BYD #12) isn't on the screenshot you just shared either.

I have two Wallmount AllWeather batteries and the battery parameters never showed up for me. I had lithium brand set to 0:EG4. Changed to 1 bec...

What settings do you have configured for the Generator battery charge current; the Charge SOC/Voltage Start and Stop?If you provide me with your inver...

@diver-dave I apologize you didn't get a response, did you still need assistance?

It would require an RMA and have it replaced.

@billmag Understood!Because Ruixu batteries aren’t on the compatibility list for the 6000XP which is the same for the 12000XP, it can be a bit difficu...

@ray If you haven’t created a station or registered the dongle yet, I can create the station and try adding the dongle manually from my end.

@ray Are you still not able to register the dongle?

I will check for battery terminal input failure later today. If something internal has shorted.... what is the fix, and can it be done in the field,...

You can operate the inverter without battery. If the system isn't turned on properly with the battery, it can be damaged. I'll attach the link of ...

If you’re selling power back to the grid, make sure the CTs are installed between the meter and the main panel. If you’re not selling back, they can b...