@enmanuel_vDo you have the inverter connected to the internet through the dongle?That's a good sign, that it hasn't happened again.

Hey everyone can you guide me how I can update my

@solar1soloI don’t have a direct line; however, you can call our tech support line and speak with any member of the support team and give them the tic...

@gtsquires click on his name that is red and then click on the envelope. The 18k can be a bit confusing on some of the charge settings, so I think y...

UPDATE… internet telemetry is working again properly. No idea why.

App looks good, definitely fixed and cleaned up the scheduling of grid charge based on time and SOC. Great features.   Couple notes, (see pho...

Sounds good Eric. can I call you on a direct line, or can you call me tomorrow to help me load the older firmware. or if I need tall call Tech Suppo...

My apologies; It has been awhile since i posted. I've been very busy with a large project at work, which is now winding down. Well we have come ful...

  Sure 6000xp s/n: 4373742265 LL-S 48v 100ah s/n: 1001511066-V4 After the error of yesterday (what bothers me is that shuts down the powe...

Thanks for the quick response. The two screenshots I’m sending you are , one - the Internet feed , and two, the local Bluetooth connection feed. The t...

Very nice! Is the PC version going to change as well?

@solar1solo Understood! I did see the ticket; We have noticed this issue with other customers. We would like to roll back the firmware on the inverter...

You can use external bus bars, or you can use the cables shown below and connect the cables directly to the chargeverter and the battery. EG4 Charg...