Good Afternoon @chad, I'm am also looking for a different app, but for a different reason. I am tired of installing apps for every item I install. I...

I recommend contacting support via their sites contact form. This basically just emailed me a phone number which I called and got great help. My cause...

Just a quick update here. While it's probably not encouraged, I did directly connect the 12v load to the secondary battery lugs after confirming they ...

In the end, I called EG4, and we fixed the problem by switching from the Android phone (which didn't show the download firmware option for 12000XP) to...

@jlankford Thank you for your response!!! I was a little confused about "pass thru" from the grid! As long as the grid is UP, then I can get all ...

According to the specifications, the inverter can pass through 100A from the grid, or 24kW. According to this illustration from the product manual p...

@ron That would be cool. I can gain quite a bit of elevation; I will have to run some numbers and see how much water I would have to pump up there to...

Pump water to a higher elevation with excess power and then hydro, unless of course freezing temps

Do any of you have any idea why support said to wait minimally 7 days before switching back? is that some sort of time period the BMS cycles thru?

I also seem to have hit this same issue using the 12000XP. My flow:1) Turn on inverter2) Mostly seems to be working3) Get dongle setup, good also work...

Yes, currently stuck here too with an off grid inverter. Updated the firmware, inverter turns off (wifi router goes down of course), inverter comes ba...