The resolution for this issue has been shared in this thread.

Is Power Backup enabled? If so, could you export your settings and share them in this thread?

@jared , I will drive up later today.... it's about an hour into the woods...

@donbarber this has been reported, and we are actively looking into having this corrected.

Could you please DM me the serial number for the FlexBOSS21 so I can take a look? Additionally, you should be able to use the local monitoring feature...

Would you be able to post a few pictures on how the system is connected?

@johnnyg Is the neutral bonded in the new house panel? Is the inverter also neutral bonded? If yes to both, you created a loop.

After heating up the trailer and batteries they started accepting generator charging. I will be checking into the Hz rate coming from the generator to...

Call Signature Solar tomorrow and get them to log in to your system to look at it. I have three of the 6000xp's and never had one issue. Take a ...

ping

no response from eg4 on this since posted on the 12th ? I am also seeing NO VOLTAGE on a brand new 6000xp at the load breaker for L1-n or L2-n... bu...

Progress so far. Should be complete with install of main equipment tomorrow. Additional PV will come sometime before Summer heat.