@signaturesolarjess No thank you Jess. I've been in touch with SignatureSolar. They also do not know why this is happening and have not received an an...

@eg4eric Appreciate your attention, but this was escalated a week ago. Have not heard from anyone. Is there a support ticket number? What department...

Thank you, I was thinking it could be conflicting with another setting.

@eg4eric Thank you for checking it! So I presume there isn't a reason that the battery specs have a lower limit for charging Amps?

Thanks, I infer that charging below 60A could cause imbalance? Is there docs that can offer some more visibility? I was considering going slower (ma...

@jckemp3 Sorry for missing your comment earlier. I thought something similar ... So I synced the time (to time.is) and then came back the next day (...

@eg4eric Thanks Eric, I've confirmed with SignatureSolar that may system does have the 2021 (latest) firmware. Could my unit be defective?

SOLVED: I had been utilizing the EG4 recommended wiring for 2 weeks with two new Wall-Mount Batteries. During that time the first (closest battery to ...

@eg4eric Thank you, I'll try and post my results. In my situation the batteries are 10" apart so the 42" conductor can reach the alternate battery f...

I didn't notice an EG4 response and am hoping @eg4eric could direct us to a document that outlines the specific procedure to discharge. On another thr...

Thank you @eg4eric, Sorry I could have been clearer. The configuration is 12kPV (only one battery terminal) and 2 indoor wall mount 14.3kW. I'll i...