@eg4eric it’s OK. I had tried a second dongle already. I was shipped a new inverter so I’ll be testing that out soon and sending the old one back...

@eg4eric Eric could you follow up to see if there are any updates to my ticket. Since responding last week I haven't seen what some next steps migh...

@eg4eric OK! Big updates. I called my internet provider to make the 2.4ghz dedicated network. Connected to that same issues, WiFi solid...

@eg4eric Called my internet provider to help me create a dedicated 2.4ghz network. Removed dongle, connected, added it to the dedicated 2.4ghz… ...

@eg4eric Let me know if the two screen shots I sent you verify the information you needed. The routers 2.4ghz frequency is on and working.

@eg4eric The router is a dual band with 2.4ghz and 5.0ghz. There are no special characters in the password. Here are pics of the parameter list...

@eg4eric Thanks Eric. Ive been sent a 2nd dongle already with the same issues. FYI, a T2 tech from signature solar is working with someone from ...

@eg4eric Hey Eric, Restarted button, same thing solid WiFi, solid cloud, blinking INV. Signature Solar Techs say the dongle is connected on the...