Hi Eric, Here are a couple of screen shots. Not sure how to make them bigger pic's. Matt

@eric

Are you able to post a screenshot of your current settings so I can try to identity what could be causing the issue?

You are correct. This is not currently possible, as they only have end user accounts, and not installer accounts. Thank you for your feedback; I’ll sh...

Our Charge Settings screenshot below. The good: It generally is behaving as desired, running on battery during the day, charging at night. The ...

@fizziocrat Following up. Have you found any settings that work for you? For my 18kPV ESS I'm currently running with only AC Charge enabled and it i...

Updating the community, and @eric. I did get some insight from SignatureSolar support. According to them using the Quick Charge does cause issues an...

Agree with the concerns.

I had the same issue. Turning off wi-fi on your phone and using cellular data works for me.

Hello, time for a little update. Now have 4 batteries hooked up in parallel and plugged into the inverter com port. the inverter shows 4 batteri...

PM'ed - but the issue still exists for all customers of EG4. If there is a possibility of a 3rd party getting into your account to cause damage ...

@darcymyers our server engineers believe they have resolved the issue. Please let me know if this is still not corrected.