That could be the issue as well. This has been reported, and a fix is currently in progress.Let me know if you are still having issues with the time.

Are you trying to set the protocol on the battery?

@dericwright Well, I tried, sorry sir, maybe one of the EG4 folks might chime in.

While following the instructions, holding the return button does nothing.

So I purchased a Eaton BRN115A1CS breaker which supports AFCI and GFCI functions. Not quite what you are using but should be representative of what yo...

@dericwright I am assuming you did but I have to ask. By chance did you make sure to: 1 - Turn off battery breaker before trying to set protocol 2...

@joel-brodeur Tried both, neither do anything.

To enter service mode press and hold the return key for 5 seconds not the enter key.

It appears to be a legacy battery: EG4® LL 48V 100AH Lithium Iron Phosphate Battery

@dericwright have you tried resetting?

@dericwright - you have the Version 1 of the EG4-LL. Documentation is not on their website. search for “BMS Tools Software Tutorial | EG4-LL V1...

Search for “BMS Tools Software Tutorial | EG4-LL V1 & V2 Batteries”on YouTube if that would help. manual link below:

@dericwright - you have the Version 1 of the EG4-LL. Documentation is not on their website.

Not sure if this is the issue you're having, but there is a known issue with EG4 that if you set DST to off, even in the multiple places it can be set...