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Suggestion Feedback on EG4 Shutdown Procedure Video

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(@jrscarlett)
Active Member
Joined: 3 weeks ago
Posts: 6
Topic starter  

I like the idea of a generic all inverter models procedures video but would suggest one major edit regarding the Shutdown procedure starting at the 1:53 mark of the video.

This segment starts with a Critical Alert warning stating "DANGER: NEVER disconnect the battery, PV, or AC input power while the inverter is under load. This can damage components and create serious safety hazards". Then immediately states "First, turn off the grid breaker that feeds the inverter" Then says "Next, switch off the load breaker". 

These steps should be reversed; turn off the load(s) first, then grid breaker that feeds the inverter.

Side note: I am hoping RSD tracks with this logic as well.

Inverter Shutdown Procedures Video -- 1:53 mark



   
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EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 832
 

Thank you for your feedback. I will pass this along to our team for review.



   
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