@dtbaker61 Thank you for your input and feedback. I will share this with our team.

@ep357Since you mentioned off grid, I'm assuming and confirming that you don't have grid connected to the inverter, correct?

@eusurp I apologize for inconvenience this has caused! If you I can definitely disabled an account you've made before. However, you would still need t...

@fkitzmann We do have this document about the RSD Transmitters for our hybrid inverters.EG4-Hybrid-Inverter-RSD-Transmitters.pdf

@clarkthesharkHas it happened more than once?

@dtbaker61 The firmware 0709 is still the latest available firmware. The firmware you were given has not a publicly released at this time. I do ap...

@carlrx7The monitoring website will display the Master battery as 0 and Battery #2 as Battery 01. This can be a little confusing, but it is normal beh...

Which inverters, batteries and generator do you have?

@holymaniac I am getting with Spencer on this and reviewing the ticket to determine what may be causing the issue.

It might be caused by the settings on the GridBoss. If you share your inverter's serial number, I can take a look at the settings for you, or you can ...

Our tech support team can also update the firmware battery remotely for you. You can reach our tech support team by email at support@eg4electronics....

@ericwI recommend contacting our team by phone at (903) 609-1988 to get this issue resolved as soon as possible.

@jjfalardeau EG4 has released a new app called EG4 Connect app. This is a new app in the beta testing phase 2. This app is the new EG4 app that we wil...

@teddiewYes! You can download the firmware on the product page. It will say Auto Addressing RS485 Firmware. EG4 LifePower4 48V v2 - EG4 Electronics

@holymaniac Of course! I totally understand! Let me know if there is anything I can do to help!