@billjohnston24601I see! If you need any assistance or have any questions about anything, please let me know! I'm happy to help in whatever way I can.
@billjohnston24601Are you having issues with the way the inverter is working? Is there anything I can help with? I can't be there physically, but I ca...
@gdivineyThank you for sharing your feedback! At this time, there are no plans to support simultaneous battery communication with both the inverter an...
@helidriverDo you have an existing system AC coupled to the inverter or are you using micro inverters?
@douglI don't remember if that is normal since you have AC coupled attached to the inverter, but I will look into this. do you have Micro inverters or...
@bbqsolarYou can follow the steps in the manual on page 34 and 35. I have the manual attached down below. ↓↓↓↓↓↓↓ EG4-WallMount-All-Weather-Battery-...
@shawnmcI was able to create a station for you and successfully add the dongle to it. The only remaining step is to set up your end-user account. I’ll...
Of course! No Problem! if you have any other issues, please let me know!
@bbqsolarI believe I answer your other post from the 24th, but make sure you have the Protocol on the battery set to CAN: EG4/LUX and the protocol on ...
@bbqsolarMake sure you have the Protocol on the battery set to CAN: EG4/LUX and the protocol on the inverter set to Lithium Brand/Type: 1
@67chevelleIt looks like the Charge limit changed. However, like you mentioned, we will wait until the PV kicks in.
@67chevelleI was able to update the inverter's firmware successfully and it looks like the batteries were able to update successfully as well. However...
@67chevelleI just noticed that the firmware on the inverter is one firmware behind. In order for me to update the batteries remotely, the inverter wou...
@67chevelleI can actually perform the updates remotely. You do not need to be onsite for the update.