@tjmcarthurThere is a document that goes over how to see the firmware version on the dongle. If this does not resolve your issue. Please let me know a...

The best configuration would be for each inverter to have its own dedicated battery bank. If you were adding another inverter of the same model (FlexB...

@solar2025 Thank you for your input! I will pass this along to our team for consideration.

@anothereg4user I went back and changed the text color of the link so it stands out more.If possible, discharging the batteries down to 20% once a wee...

@walkerYou can connect up to 6 in parallel before needing external bus bars. Does the breaker in the grid boss have any limitations on the number of...

1. Is that still accurate on current firmware, and is GridBOSS support planned?   Yes, this is still currently accurate. 2. Reading the do...

@solar2025 If Off-Grid mode is enabled on your system, I don't believe it will read any data from the CTs, since the relay is open and the system is n...

I looked into this and I can confirm that the inverter does require a Neutral connection. The only other choice would be to run completely Off-Grid.

Just want to make sure I understand correctly. It won't let you connect using the Bluetooth?Or what exactly is the issue that you are having?

@shankusmcAre you able to share your inverter's serial number with me?Do you have any videos of this happening? I would like to start a ticket so we c...

@jxnhrprYes, you can definitely try restarting the system and turning it back on the way Signature Solar mentioned to you. I would suggest contacting ...

@dtbaker61 I understand. I did ask, but there is no official release date at this time. I did make them aware of this request.

@powerup Thank you for this information! I was out of town on this date, but I will definitely share this with our team in case they were not already ...

@diver-dave I sent you a Direct message. If you send me your email, I can send you an official email from EG4 Support providing you the information ab...

@ssjrapterI apologize. I was out of town for a few days. I will just need the inverter's serial number. As long as the dongle is connected to the Wi-F...