EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: April 29, 2026 7:35 pm
Topics: 42 / Replies: 1054
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RE: EG4 monitor data reset

@jamisonworkshop I apologize for the delay. We were able to successfully reset the data for you.

3 weeks ago
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RE: Gridboss Hybride Breaker Issue

Can you please share your ticket number or inverter's serial number so I can look into this issue for you?

3 weeks ago
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RE: eg4 12000xp offgrid rs485 terminals

Can you please share a picture of the inverter?Those 2 ports are not usable, since the inverter does not use CT's.

3 weeks ago
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RE: 6000XP- managed to update firmware- can't get response

@expynole Which lights are on? Which ones are blinking? Are you connecting it to a 2.4Ghz network?

4 weeks ago
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RE: EG4 monitor data reset

@jamisonworkshop We can reset the data, but it must be all of it; we cannot reset just a portion. Let me know if this is okay, and we will proceed to ...

4 weeks ago
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RE: Flexboss21 selling back while charging batteries

@captjwhDo you have a ticket number for this? If not, can you please share your inverter's serial number so we can look further into this?

1 month ago
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RE: Cannot get New battery to Balance

@cptmorgemakerThe image below represents the best configuration for wiring the batteries to both inverters. The Master battery (#1) needs to be connec...

1 month ago
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RE: Website Event History not working

@thomaspugmail-com What exactly is happening? Is the grid having outages?

1 month ago
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RE: Portable Generators (?)

@crws No that would not be possible. That would not be a configuration that is supported by our system.

1 month ago
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RE: NEW EG4 WallMount 314Ah Indoor Battery

@shankusmc I apologize for the confusion. There was a mix-up with some of the information provided. The Wi-Fi antenna is intended for a feature th...

1 month ago
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RE: Parallel Batteries

@gigemsteve07 That should work fine. The only thing would be the Amp hour difference. Other than that, it should work perfectly fine together.

1 month ago
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RE: Unable to set up EG4 App - Unknown Error

@risafogel Good morning, I sent you a DM. You can check your messages through the notification bell at the top right or you can go to your profile pag...

1 month ago
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