@ssjrapterI went ahead and changed reset the inverter and it's now showing as an 18kPV. It's normal that it doesn't show the model on there. I recomme...

@ssjrapterI'm ready when you are!

@gblemireThank you for sharing this information! I will pass this information along to our team!Just to make sure, which setting did you have the time...

Of course! I'm just glad you were able to get it resolved!

@ssjrapter Absolutely, Today (Tuesday) at 2:00pm. I will write another message on here and tag you to let you know I'm ready.

@ssjrapterI apologize, I had a last-minute emergency meeting, and I was not able to reset the system at noon. I can reset it any time until 4:00pm tod...

@ssjrapter Yes, of course! It will only take a few minutes. I'll go ahead and set a reminder for Monday at Noon.

@belandbrocIf you have your inverter online, I can update the battery remotely through the inverter. If you don't have it online, you would need to pu...

@trimdaoWe recently posted an announcement about unauthentic EG4 products being sold in different online sites. Unauthorized EG4 Products on Online Ma...

@gblemire Does this happen occasionally or every time?

@belandbrocThat sounds like an issue with the Lifepower4-V2.Do you have a Lifepower4-V1 or Lifepower4-V2?

@ssjrapter Thank you. When would be a good time to reset the inverter? I can do any day this week from 7:00am - 4:00pm Central time.If you have a tran...