@jamcandles If you have our EG4 Indoor WallMount batteries, we recommend operating the batteries with an 80% DoD. This helps minimize SOC drift, mai...

@krzysiek_kta You should be able to select it through this option

You should not be experiencing any of these issues, especially after updating the battery firmware. I recommend contacting our Technical Support Tea...

Do you know what the voltage was on the batteries?Also, what do you have the on-grid Discharge cut-off Percentage or Voltage set to?

@jamcandlesAre you operating the battery with an approximate 80% DoD during your normal daily cycling?

@jetjock Are there any blinking lights? How many solid lights are there? There is a button located at the bottom of the dongle, you can hold that fo...

@wpns If you are referring to the All-weather WallMount batteries, the latest firmware is S02T25 for the RS232 and Z02T30 for RS485.You can find then ...

Good morning, If the Grid does not have a neutral, I would not connect grid until you have a better answer for this situation. If any damage happens t...

It be recommended to connect each battery to the inverter as shown in the image below but also connecting the batteries together in parallel.

@nothing2crazyThe inverter's cooling fans will automatically activate when the output load exceeds 6kW, or the internal temperature exceeds 75°C.

When the inverter reaches an internal temperature of 83°C, you will begin to get warning and alarms for high temperature.

@krzysiek_kta On these older units, the Dry mode is the same as Dehumidifying mode.

@krzysiek_kta I'm getting with our HVAC Technician about this.

@krzysiek_kta You can use Dry Mode. It will keep the unit in the cooling operation and also help to dehumidify.The unit is variable capacity, so the...

@krzysiek_kta Can you remind me if your batteries currently up to date with the latest firmware?There hasn't been any new ones released at the moment ...