If you can share your inverter's serial number with me, I can help you with your system. También puedo asistirle en español.

@marobel Understood! Thank you for your feedback and I will pass this along to our team for consideration!

There is a GEN quick start button on the EG4 online monitoring website. Are you wanting to charge batteries but turning on the generating remotely?

@chenderson2026If you provide the inverter's serial number and keep the dongle on it, I can look at it and attempt to update it manually on my end.

@marobel I'm glad you were able to find what the issue was!There is a small section in the Flexboss manual that does mention Regular maintenance, I kn...

Are you still seeing 840Ah?

@pgaffneyI apologize for the delayed response. I'm glad you were able to get everything figured out!The manuals available on each product's page are t...

Is the battery you trying to add 48v?

@myronbilliotI can assist you with this. Can you please provide the Dongle's serial number and the Inverter's serial number? You can send me a DM or p...

@okiesolie The Server is not down, and everything should be working as normal. Are you using a third party program?

@jamcandles If you have our EG4 Indoor WallMount batteries, we recommend operating the batteries with an 80% DoD. This helps minimize SOC drift, mai...

@krzysiek_kta You should be able to select it through this option

You should not be experiencing any of these issues, especially after updating the battery firmware. I recommend contacting our Technical Support Tea...