EG4 Community Forum

EG4 Eric
EG4 Eric
@eg4eric
Admin
EG4 Online Support
Joined: October 29, 2024 8:29 pm
Last seen: April 14, 2026 3:19 pm
Topics: 42 / Replies: 1039
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RE: Flexboss 21 dirty sine wave

@tchIf you provide a video of this happening, I can check with our team for a solution. I can't promise anything, but I can definitely try!

1 month ago
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RE: Gridboss now showing inverter or battery data like in manual

@okiesolieYes, that's how it should look. If you want to see each one individually again, please let me know and I can switch it back for you.

1 month ago
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RE: Gridboss now showing inverter or battery data like in manual

@okiesolieYou should see a Parallel Sync button on the top left of your screen through the inverter page. If you don't see this let me know and I can ...

1 month ago
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RE: Daylight Savings Time

I’ve been informed that the Daylight Savings feature is functioning correctly. However, please let me know if you encounter any issues with it.

1 month ago
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RE: Device Monitor not displaying graphed information for AC coupled solar array

@audreysherman AC Couple data will only show in this graph if it is connected to the inverter.

1 month ago
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RE: Daylight Savings Time

@powerupI apologize for the delayed response. I am looking into this so it can be fixed by Sunday. Thank you for bringing this up!

1 month ago
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Replies: 15
Views: 740
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RE: 6000 & 12000XP failed updates

@pawnee I'll report this issue to our team so we can look into it. Just to make sure you are using the EG4 monitoring app not the new EG4 connect app,...

1 month ago
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RE: 6000 & 12000XP failed updates

Make sure once that once you download the firmware, you go back to your Wi-Fi settings and connect to the dongle's network.

2 months ago
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RE: Can EG4 provide feedback about flickering on the 18Kpv?

@bobandroslyn Correct, it could even also be the light bulbs but let me know if you find anything. I'll keep looking into this and ask our team what o...

2 months ago
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RE: OTA firmware update for 314ah battery with 12000xp inverter?

@nickIt is available now through OTA. however, I will need to update your inverter first so that we can update the battery through OTA. If you send me...

2 months ago
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RE: 6000xp Not Recognizing New Battery

Try putting the new V2 batteries without DIP switches as the master and the #2 battery. Then set the V2 with DIP switches and then the Lifepower4-V1. ...

2 months ago
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RE: EG4 14.3kWh indoor wall mount battery BMS comms issues - resulting in blackouts, power blips, and charging restarts

@natwall1 I would recommend updating the firmware! Most of the time the firmware update resolves this issue, other than that the settings look good an...

2 months ago
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RE: Field Impact Notice- 48V Batteries

@crwsUnderstood! There was an issue with the Monitoring site reporting the wrong information. However, that only effected the RS485 firmware.

2 months ago
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RE: Can EG4 provide feedback about flickering on the 18Kpv?

@bobandroslyn Any warnings or errors? I recommend double checking your settings, make sure everything is configured correctly, for example AC charge, ...

2 months ago
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