@expynole Which lights are on? Which ones are blinking? Are you connecting it to a 2.4Ghz network?

@jamisonworkshop We can reset the data, but it must be all of it; we cannot reset just a portion. Let me know if this is okay, and we will proceed to ...

@captjwhDo you have a ticket number for this? If not, can you please share your inverter's serial number so we can look further into this?

@cptmorgemakerThe image below represents the best configuration for wiring the batteries to both inverters. The Master battery (#1) needs to be connec...

@thomaspugmail-com What exactly is happening? Is the grid having outages?

@crws No that would not be possible. That would not be a configuration that is supported by our system.

@shankusmc I apologize for the confusion. There was a mix-up with some of the information provided. The Wi-Fi antenna is intended for a feature th...

@gigemsteve07 That should work fine. The only thing would be the Amp hour difference. Other than that, it should work perfectly fine together.

@risafogel Good morning, I sent you a DM. You can check your messages through the notification bell at the top right or you can go to your profile pag...

@paulsandin Could you share a picture of the cable you're referring to? I’d like to provide it to our team for further evaluation.

@gigadude Yes, I received the messages. I apologize for the delay. We are working on the replacement process for you and our team should be contacting...

@wardo5757 Please let me know if you are still having issues when it switches to generator.

@tlamon Do you have the specs or the manual for the inverter? I wasn't able to find anything on that generator.

@dtbaker61 Thank you, I will share this with our team! I believe our team is working on adding Lithium Type 31 to the 12000XP as well.