@jxnhrprYes, you can definitely try restarting the system and turning it back on the way Signature Solar mentioned to you. I would suggest contacting ...

@dtbaker61 I understand. I did ask, but there is no official release date at this time. I did make them aware of this request.

@powerup Thank you for this information! I was out of town on this date, but I will definitely share this with our team in case they were not already ...

@diver-dave I sent you a Direct message. If you send me your email, I can send you an official email from EG4 Support providing you the information ab...

@ssjrapterI apologize. I was out of town for a few days. I will just need the inverter's serial number. As long as the dongle is connected to the Wi-F...

Thank you for bringing this to our attention, and we apologize for any confusion regarding the Daylight Savings Time feature. The DST feature was de...

@jxnhrprAre you able to share some pictures of the connections on the batteries at the inverter and on the batteries? I can begin to make a ticket and...

@bobcThe Flexboss21 does have Mechanical Terminals

@jxnhrprThe batteries need to be set to ID 1 and ID2 and have the BMS reset. Just pushing the power button off then back on. Are you getting voltage o...

@anothereg4userGood afternoon! 1. Is periodic re-balancing/re-calibration necessary or recommended for my system/configuration?We recommend an 80% D...

@heshy Thank you for your input! I agree with you, and I will be sharing this with our team. If necessary, I can also install the beta firmware on you...

@solar2025If you have the Ct's located between the meter and the main panel, you will be getting the readings of any power coming and going to the gri...

@wildbillpdx If you are trying to get a 280ah WallMount battery, a Lifepower4-V2 and a Lifepower4-V1 you shouldn't need the multipack firmware. Just m...

@bobandroslynFor the 18kPV the lowest that it can be set to is 140v.