@cmart1220 I apologize I missed this! If you share your inverter or Gridboss serial number with me, I can look at the alarms and data to identify what...

@adamsonaire I don't believe this is currently possible, based on my understanding, but I'll double-check to confirm. There is a debug mode I can enab...

@walkerThe only way to ensure zero power is exported to the grid is to enable Off-Grid Mode. Keep in mind that when Off-Grid Mode is enabled, the inve...

@rpeatfield I will send you a DM.

@fkitzmann I went ahead and changed one of the settings in your system. I changed the LCD Type to "LCD Screen Kit". Please let me know if this resolve...

You will need a 240V generator to connect it to the inverter and charge the batteries. You can use a 120V generator with the Chargeverter, but it will...

Is your system online?If you share your inverter's station name or serial number, I can take a look at it and see if I spot anything. I can also have ...

@fkitzmannLet me look into this, if the screen is defective, we can have someone contact you for a replacement.

@simply-efficientDo you have you have your system set up already?When you turn the switch do your loads turn off?

@krzysiek_ktaI apologize! I did not see this post. I am getting with our HVAC Technician for this question.

@devynYou should be able to connect it directly to the outdoor unit if there is a breaker panel already. You just need to connect L1 and L2 into the o...

@johngrI went ahead and put the system back in parallel view.I was able to confirm that, to view each string separately, the system would need to be t...

@johngrI don't believe the issue would be with the LCD firmware however, I could be wrong. I can definitely help with updating the LCD firmware on all...

@fkitzmannYou can download the LCD firmware on the product page. The most recent firmware is version 25. FlexBOSS Screen Kit - EG4 ElectronicsI can al...

@ep357 If you'd like you can send me the serial number of the inverter and your name number, and email and I can have someone reach out to you as soon...