@natwall1 You can update the inverter through the app or through the Monitor center (website)

@welliverelectric If you send me a DM with the dongle serial number, I can assist you with this issue.

@spiker6 I can do the same for you as well, If you provide a video of this happening, I can check with our team for a solution. I can't promise anythi...

@tchIf you provide a video of this happening, I can check with our team for a solution. I can't promise anything, but I can definitely try!

@okiesolieYes, that's how it should look. If you want to see each one individually again, please let me know and I can switch it back for you.

@okiesolieYou should see a Parallel Sync button on the top left of your screen through the inverter page. If you don't see this let me know and I can ...

I’ve been informed that the Daylight Savings feature is functioning correctly. However, please let me know if you encounter any issues with it.

@audreysherman AC Couple data will only show in this graph if it is connected to the inverter.

@powerupI apologize for the delayed response. I am looking into this so it can be fixed by Sunday. Thank you for bringing this up!

@pawnee I'll report this issue to our team so we can look into it. Just to make sure you are using the EG4 monitoring app not the new EG4 connect app,...

Make sure once that once you download the firmware, you go back to your Wi-Fi settings and connect to the dongle's network.

@bobandroslyn Correct, it could even also be the light bulbs but let me know if you find anything. I'll keep looking into this and ask our team what o...

@nickIt is available now through OTA. however, I will need to update your inverter first so that we can update the battery through OTA. If you send me...

Try putting the new V2 batteries without DIP switches as the master and the #2 battery. Then set the V2 with DIP switches and then the Lifepower4-V1. ...