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18kpv mislabeled in...
 
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18kpv mislabeled in monitoring as 12k

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Topic starter
(@ssjrapter)
New Member
Joined: 4 days ago

I have the exact same issue as this person

https://forum.eg4electronics.com/community/troubleshooting/loss-of-my-pv3-data-when-viewing-from-web-device-monitor-monitor-center/paged/3/

My 18kpv is being labeled as a 12k in the app and monitoring tools which is not showing a 3rd Array for pv3. It is producing and showing on the device, just not in monitoring. 

 

Device serial is 3162670367

you can even see the power is not adding up here

image

2 Replies
EG4 Eric
Posts: 1177
Admin
(@eg4eric)
EG4 Online Support
Joined: 2 years ago

I can help you resolve this issue. Could you please provide a picture of the 18kPV so we can confirm the unit? 


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1 Reply
(@ssjrapter)
Joined: 4 days ago

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