I keep getting a 'ReadParamFailed' message when trying to do a Quick Charge from my computer (or 'Unknown Error' from my phone.) These seem to happen randomly and always seems to resolve itself after an hour or so. I assume this is some sort of communication failure over the Internet. Several times I have been in urgent need to do a quick charge, but have been unable to do that. I would like the ability to do this from the front panel, but that is not possible. Can this feature be added to the 18Kpv display panel. Yes, I know I can dig in and modify the settings from the front panel to force a charge, but that is a hassle; I want the ability to simply press a button to start this. I am on LCD version 18 and firmware -2525.
Which EG4 app are you using the new EG4 connect app or the EG4 monitor app?
I can definitely pass this along to our team.
Do you get the same error when you do it on the EG4 monitor website?
I don't like the new Connect app, so I am using the older monitor app on my Android phone. Using this, I occasionally get an 'Unknown Error' message. Then, when I then try on my laptop, I get a 'ReadParamFailed' message. These usually go away after an hour or so, after which it then works fine for a few more days. I am not sure if the problem is on my end or EG4's.
The ability to do a Quick Charge from the front display screen would be really nice. Thanks.