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"Not Allow Remote Tech Support"

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(@electronicsnut)
Active Member
Joined: 6 months ago
Posts: 2
Topic starter  

Well it has been a few months and a major hurricane later (EG4 6000XP did Great). I am doing some permanent wiring to the EG4 now and tried to update the firmware. Unfortunately, I went to Maintenance/Remote Update on my laptop and I received the message in a pop-up that says "Not Allow Remote Tech Support". I tried to see if there was a screen where there may be an option to change this in all the settings, but I could not locate one.

Any thoughts?

Don


   
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Joel Brodeur
(@joel-brodeur)
Reputable Member
Joined: 6 months ago
Posts: 323
 

You might check out the following thread:

https://forum.eg4electronics.com/community/postid/635/

Hope it helps,

JB

Sometimes the easiest solution is the best solution.
Sometimes not.


   
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(@hapontes)
New Member
Joined: 3 months ago
Posts: 1
 

I am looking for the assignment pin for BMS Communication Port for RS485 protocol vs. Conext-XW Schneider. To be able to access communication.


   
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