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Question Notifications for events sent to phone or email?

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BobAndRoslyn
(@bobandroslyn)
Trusted Member
Joined: 4 months ago
Posts: 41
Topic starter  

I'd like to receive Notifications for like grid/ac events sent to phone, app, or email.

Any way to do this?


   
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Joel Brodeur
(@joel-brodeur)
Reputable Member
Joined: 4 months ago
Posts: 274
 

In the App, upper right-hand corner, tap the "user icon"

user icon

the "User Center" opens.  Tap on Notifications.  Option for SOC notifications as well as Grid Outage.  

Only ones I know about and I think they are push notifications to the App.

Thanks,

JB

Sometimes the easiest solution is the best solution.
Sometimes not.


   
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Jared
(@jared)
Online Support Admin
Joined: 5 months ago
Posts: 247
 

Currently, only battery SOC warnings and grid outage notifications are available in the EG4 app. To enable these, go to Account Settings in the top right corner of the monitoring app, then navigate to Notification Settings. From there, you can enable these options. Here’s a picture guide for the iOS version of the app.

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