EG4 Community Forum

Where is GridBOSS R...
 
Notifications
Clear all

Question Where is GridBOSS RS-485 protocol documentation?

12 Posts
7 Users
1 Reactions
950 Views
 eg4c
(@eg4c)
Eminent Member
Joined: 1 year ago
Posts: 19
Topic starter  

Tech Support folks: I have been looking for some way to control and monitor my GridBOSS unit using RS-485 port. EG4 did a great job by documenting similar protocol for 18kpv. Can I please get access to the modbus protocol documentation for GridBOSS at this time? I requested the documentation from SignatureSolar, but they deferred to you.



   
zerog2k reacted
Quote
(@zerog2k)
New Member
Joined: 10 months ago
Posts: 2
 

+1 bump!



   
ReplyQuote
EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 941
 

I don’t believe this is currently available to customers. However, I’ll look into it and let you know if or when it becomes available.



   
ReplyQuote
(@tonykara)
Active Member
Joined: 10 months ago
Posts: 3
 

+1 bump!



   
ReplyQuote
(@Anonymous 1378)
Joined: 8 months ago
Posts: 8
 

😀 😀 😀 😀 😀 



   
ReplyQuote
(@weertske)
Eminent Member
Joined: 1 year ago
Posts: 17
 

I am also looking for this information so that I can access data from both my 18kPV and my GridBOSS.



   
ReplyQuote
EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 941
 

@weertske 
Unfortunately, this is currently not available to the public.



   
ReplyQuote
(@weertske)
Eminent Member
Joined: 1 year ago
Posts: 17
 

@eg4eric Unfortunately the Internet security practiced by EG4 is insufficient (no MFA among other things) so I can't leave the dongle connected. This means I can't adjust it or monitor it over the seasons. Is there any opportunity to get this info via an NDA?



   
ReplyQuote
EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 941
 

@weertske 
I can certainly submit a request and check with our team to see if it can be made available to customers.



   
ReplyQuote
(@mbbush)
Active Member
Joined: 4 months ago
Posts: 7
 

This is also something I'm looking for. I especially want to be able to monitor the power readings from the various CTs in the gridboss. 



   
ReplyQuote
EG4 Eric
(@eg4eric)
EG4 Online Support Admin
Joined: 1 year ago
Posts: 941
 

@mbbush 
Our team has been notified about this, and it’s something that is already being reviewed internally. At this time, it's not yet available to the public, but we’ll be sure to share updates as soon as they become available.



   
ReplyQuote
 eg4c
(@eg4c)
Eminent Member
Joined: 1 year ago
Posts: 19
Topic starter  

@eg4eric may I inquire why is there secrecy around the product documentation? What exactly is EG4 concerned about? There has to be a legitimate concern regarding the device. Is there some sort of safety issue with device which would get exposed by documentation? If that's not the case, EG4 might be feeding unfounded conspiracy theories for no reason. What does EG4 stand to lose by giving the public documentation to the product



   
ReplyQuote
Share: