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Question why doesn't my 18KPV want to charge my batteries from the grid ...

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(@kw5kw)
Active Member
Joined: 2 months ago
Posts: 5
Topic starter  

... My 18KPV will charge my batteries automatically, as I expect and other times it will not! and I don't understand why!

A screenshot of the configeration It is NOW showing: AC Charge Enable___ENABLED.  

It is because I just enabled it!

It was enabled yesterday!

 

This morning it was DISABLED and I was getting low (<48v) and my OCD

 is now enabled! 

This is not the first time this has happened, unfortunatelly.

Why does the charge enable/disable keep changing to disabled without me changing it to disabled?

 

Screenshot 2024 11 29 081834

   
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Jared
(@jared)
Online Support Admin
Joined: 3 months ago
Posts: 247
 

Would you be able to send me a DM of the serial number for the inverter and I can take a look at it.


   
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(@kw5kw)
Active Member
Joined: 2 months ago
Posts: 5
Topic starter  

@jared


   
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(@kw5kw)
Active Member
Joined: 2 months ago
Posts: 5
Topic starter  

I've done two "quick charge"s, one Sunday and one today.

After both quick charges, I checked the settings.

Both times, the settings AC CHARGE: changed from Enabled to Disabled.

Both times, I changed the setting back to Enabled.

 


   
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(@kw5kw)
Active Member
Joined: 2 months ago
Posts: 5
Topic starter  

oh, one more thing, once I changed it back to enabled then it started charging again...


   
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Jared
(@jared)
Online Support Admin
Joined: 3 months ago
Posts: 247
 

I will make sure that this is reported to our team. Thank you for providing this information.


   
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(@jlankford)
Trusted Member
Joined: 2 months ago
Posts: 67
 

I can confirm that I too see the behavior where the AC Charge setting changes from Enable to Disable after a Quick Charge cycle. It appears the Quick Charge function manipulates several settings... during the quick charge cycle I've noticed that the Charge Control setting is changed from SOC/Volt to "Time" and a one hour time interval is programmed into the AC Charge Start Time and End Time parameters. After the time duration expires, it returns those settings to what they were before, but leaves AC Charge in the Disabled state.


   
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Jared
(@jared)
Online Support Admin
Joined: 3 months ago
Posts: 247
 

I will check to see if there is an update to this report.


   
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