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Hybrid mini split unit stopped communicating with app

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Ravasunpower
(@ravasunpower)
Trusted Member
Joined: 5 months ago
Posts: 44
Topic starter  

hello, my Hybrid EG$ minisplit unit stopped communicating with the app. Still works with remote. Is there a way to reset it ?

Thanks


   
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Ravasunpower
(@ravasunpower)
Trusted Member
Joined: 5 months ago
Posts: 44
Topic starter  

Update, i found online that you have to have both solar and AC breakers off for 10 minutes and then it resets the unit and you are able to reconnect to the app. 


   
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Ravasunpower
(@ravasunpower)
Trusted Member
Joined: 5 months ago
Posts: 44
Topic starter  

I might be wrong but this is not in the manual for the mini split unit. 


   
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Ravasunpower
(@ravasunpower)
Trusted Member
Joined: 5 months ago
Posts: 44
Topic starter  

Hello, i am getting repeated W018 code, meaning AC frequency out of range. Why is that? The inverter does work fine.

 


   
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EG4 Eric
(@eg4eric)
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Joined: 11 months ago
Posts: 601
 

@ravasunpower Were you able to get the app to connect to the mini split?


   
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Ravasunpower
(@ravasunpower)
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Joined: 5 months ago
Posts: 44
Topic starter  

@eg4eric  yes, i disconnected both AC and solar from it for 10 minutes and it finally accepted the internet setup.


   
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EG4 Eric
(@eg4eric)
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Joined: 11 months ago
Posts: 601
 

Awesome! Thanks for sharing!


   
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 bdub
(@bdub)
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Joined: 2 weeks ago
Posts: 2
 

@ravasunpower  How weird!  I'm having the same problem.  Can't get the EG4 to pair with my Android phone bluetooth.  Are you still using the clunky Solar Aircon app?


   
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EG4 Eric
(@eg4eric)
Honorable Member
Joined: 11 months ago
Posts: 601
 

Try deleting the app and reinstalling it and let me know if that works please!


   
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Ravasunpower
(@ravasunpower)
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Joined: 5 months ago
Posts: 44
Topic starter  

@bdub yes, i am using the same app but on iPhone.


   
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 bdub
(@bdub)
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Joined: 2 weeks ago
Posts: 2
 

That worked for me as well. 😀   Had reinstalled ap with no luck.  Shutting everything down for 10 minutes did the trick.  Thank you so much for this.  


   
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