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6000xp switching from battery to grid and then back to battery until it shuts down all loads.

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Posts: 3
Topic starter
(@t2rx7crx)
Active Member
Joined: 2 months ago

I would like to know if anyone else is experiencing this same problem.  When my 6000xp battery voltage drops to the set voltage or SOC of the battery, the inverter will switch to grid.  Once on grid, their is no load on the battery causing the battery voltage to raise about .2volts.  The inverter then will switch back to battery.  as soon as the battery have a load, it will drop the battery voltage to the set point and cause the inverter to switch back to grid.  The inverter will switch back and forth, faster and faster until the inverter shuts down all output.

Have talk to SS tech support and they are stumped too.  hopefully EG4 Tech support will chime on this issue.

6000xp connected to EG4 indoor wall mount battery.  Solar charge battery only.  Grid for backup.

Seems to me its a bug.  EG4 needs to have a settings to set a voltage point to where the battery voltage or SOC needs to meet to disengage the grid.  IE.  Set the on-grid voltage to 48v and disengage grid battery voltage to 50v.  It would prevent this issue.

Currently the work around I manage to come up is to turn AC charging to 48v (same voltage as the grid on) and stop charging at 50v.  max AC charging is set to 1 amp to prevent the fans from running and less power draw from the grid.  Initial test seems to work.  Will give it a few days to see if it will work.  When the inverter is in AC charging mode it will not switch to battery until the battery reaches 50v. Hopefully Solar charging will override AC charging. 

 

5 Replies
Jared
Posts: 247
Admin
(@jared)
Online Support
Joined: 5 months ago

Without looking at the system I would reference page 30 of the manual that talks about the return points for switching back to battery power. 

image

However, if you could send me a DM of the inverters serial number, I can definitely take a look at the data.

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Posts: 3
Topic starter
(@t2rx7crx)
Active Member
Joined: 2 months ago

If page 30 is correct then it is not happening. I will DM you

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Posts: 3
Topic starter
(@t2rx7crx)
Active Member
Joined: 2 months ago

Update.

Currently my work around on the first post is working fine. 

For some more clarification, I'm on the newest firmware which allows me to run 120v single phase on line 1.  Have not tried 240vac split phase if it have the same issue.

Dose Anyone here run grid as backup?  If you do can you let me know if it is working properly and how is your gird backup is wired up?

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Adam De Lay
Posts: 13
(@adelay)
Active Member
Joined: 4 months ago

Can you share a picture of your current settings?

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