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EG4 18KPV stuck on firmware fAAB-CC1C

9 Posts
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Posts: 4
Topic starter
(@larold01)
Active Member
Joined: 2 weeks ago

I recently installed my 6th EG4 18KPV inverter. The previous 5 are working perfectly, and I had no issues upgrading the firmware on them. When I try to go to the next version on this one, it gives me a popup that says "no_EXT4_1_FirmwareMatch".

8 Replies
Eric
Posts: 122
 Eric
(@eric)
Estimable Member
Joined: 4 months ago

Is your system online? I can certainly check and update it for you if you'd like. I would just need the station name or the inverter's serial number.

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Posts: 4
Topic starter
(@larold01)
Active Member
Joined: 2 weeks ago

Yes it is. I sent you a DM. Thank you.

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Eric
Posts: 122
 Eric
(@eric)
Estimable Member
Joined: 4 months ago

I was advised today about issues with updating the inverter’s firmware, but that issue has now been resolved. You should be able to update the firmware now, or I can do it for you—whichever you prefer.

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1 Reply
(@grissam-solar)
Joined: 4 months ago

New Member
Posts: 3

@eric Iam trying to update to LCD firmware 18/1> I am using a USB flsh drive it has been going on for 45 minutes. The USB light is flashing like it is uploading but it still says version 14 in the bottom right lcd screen. How long should it take to update and should I try and wait until the usb stops flashing? When should I try to do it again? What sequence of evebts should I proceed in?

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Posts: 4
Topic starter
(@larold01)
Active Member
Joined: 2 weeks ago

Its updating now.

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