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LifePower4 BMS firmware bug/failure... no auto re-start after LV disconnect

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Posts: 31
Topic starter
(@dtbaker61)
Eminent Member
Joined: 3 months ago

I have 3x Lifepower4 48v batteries installed at an off-grid site. we had some really solid cloudy days, and then some snow.... eg4-6000xp disconnected load at 46v as programmed and went into standby as expected.

But then, this morning, only one of three batteries woke up after sun was up. I went to site around 10am, and noted that ONE battery was blinking "run" condition and taking charge.

I turned off the battery/bms breaker on the ones that were not running, waited a moment, and turned breakers back on. The batteries resumed normal "run" blinking, and started taking charge. This indicates to me that either the internal BMS's are damaged, or firmware has a bug disallowing auto recovery after a LV shutdown at 46v. My understanding from documentation is that the lower limit for recovery is 44v, so all the batteries should have been fine.

I am not sure what version of firmware is in the batteries, they are less than a year old though. I am running them 'open loop', so they are not connected to Inverter comms.

I would appreciate detailed step-by-step instructions on how I can obtain the latest firmware for the Lifepower4 batteries I have, and how to install the update in each from a laptop. Then how to check the health of each battery and BMS.

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Jared
Posts: 247
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(@jared)
Online Support
Joined: 3 months ago

It may be related to the temperature reported by the BMS, as charging should occur within the range of 32°F to 131°F, while discharging should occur within the range of -4°F to 140°F.

A guide for the BMS Test software can be found in the manual here:
EG4 Lifepower4 48V Manual

A guide for the firmware update will be available in the firmware file folder, which can be accessed here:
EG4 Lifepower4 48V Firmware Documentation

If you have any questions, feel free to let me know!

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1 Reply
(@dtbaker61)
Joined: 3 months ago

Eminent Member
Posts: 31

@jared , the issue was not temperature related. The "solar enclosure" was well above 32F. The issue is that 2 of 3 Lifepower4 batteries failed to restart automatically after a low-voltage load disconnect at 46.0v. As reported, the "run" LEDs were not lit well after sunrise on two of three, but did reset and "run" after I manually turned off the battery/BMS breakers, and turned back on. There was a weird buzzing noise from one of the batteries for 20 seconds or so, but quiet after that.

I have not attempted to use the BMS test software to see if there is any permanent damage reported yet.

I would like to know if there have been any firmware updates made available in the last year that contain fixes to address this bug, or if this is a "new" bug that has not been addressed yet.

 

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Jared
Posts: 247
Admin
(@jared)
Online Support
Joined: 3 months ago

All firmware update changes for the 48v Lifepower4 V1 can be found here: Lifepower4 V1 – EG4 Community Forum

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1 Reply
(@dtbaker61)
Joined: 3 months ago

Eminent Member
Posts: 31

@jared , I just read thru all release notes for updates since v3.1... there is nothing written up to address the bug I have experienced with lifepower4 batteries failing to recover from LV disconnect by Inverter when running in open-loop mode inverter control by voltage.

I would like verification that you will pass this trouble ticket on to whoever is responsible for verification, testing, and fixing the lifepower4 firmware. I can help software dev team develop a test procedure to duplicate conditions if needed.

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Posts: 1
 Arne
(@arne)
New Member
Joined: 4 weeks ago

I want to update the Firmware for the v1 LiFepower4 48V 100AH but need help what to do next. attached is a screen shot of the current firmware. I have 6 of them, however 3 of them failed the Get Boot Information.

Screenshot 2024 12 19 at 5.09.20 PM

 

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Jared
Posts: 247
Admin
(@jared)
Online Support
Joined: 3 months ago

 

I recommend verifying that the device address is set to 0 and the battery dip switches are configured to ID 0 before updating the battery. Also, here is a guide for updating the Lifepower4 V1.

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