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Registration at Monitor EG4 web site questions.

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Posts: 7
Topic starter
(@charlesduckworth)
Active Member
Joined: 4 weeks ago

To Register, I am asked for Station Name and Installer Code.  I am just installing my own system so there is no Installer.

So far so good!  EG4 14pvk hung, 8 panels installed and connected, 1 LifePower4 V2 battery.  I was able to download and install new Invertor Firmware, but it seems I must get registered for the monitor to upgrade the batteries firmware.  I only installed the one battery because I do not have a good busbar to hook the second one yet.

Any suggestions on where I find my 2 pieces of missing information?

 

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6 Replies
Adam De Lay
(@adelay)
Joined: 1 month ago

New Member
Posts: 3

Posted by: @charlesduckworth

To Register, I am asked for Station Name and Installer Code.  I am just installing my own system so there is no Installer.

So far so good!  EG4 14pvk hung, 8 panels installed and connected, 1 LifePower4 V2 battery.  I was able to download and install new Invertor Firmware, but it seems I must get registered for the monitor to upgrade the batteries firmware.  I only installed the one battery because I do not have a good busbar to hook the second one yet.

Any suggestions on where I find my 2 pieces of missing information?

 

Station Name is whatever you want to name your inverter.  

Who did you purchase your inverter from?  Each distributor has a unique "installer code" which allows them to be able to support your system.

 

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(@charlesduckworth)
Joined: 4 weeks ago

Active Member
Posts: 7

@w8dev Ahh, ShopSolarKit.com

 

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Adam De Lay
(@adelay)
Joined: 1 month ago

New Member
Posts: 3

@charlesduckworth sorry, I’m not familiar with the installer code for them.  Maybe @jared can help?  Otherwise you would have to ask ShopSolarKits.

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Jared
Moderator
(@jared)
Joined: 1 month ago

Online Support
Posts: 144

Posted by: @charlesduckworth

To Register, I am asked for Station Name and Installer Code.  I am just installing my own system so there is no Installer.

So far so good!  EG4 14pvk hung, 8 panels installed and connected, 1 LifePower4 V2 battery.  I was able to download and install new Invertor Firmware, but it seems I must get registered for the monitor to upgrade the batteries firmware.  I only installed the one battery because I do not have a good busbar to hook the second one yet.

Any suggestions on where I find my 2 pieces of missing information?

 

Which battery model and what firmware version is currently on the battery?

 

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(@charlesduckworth)
Joined: 4 weeks ago

Active Member
Posts: 7

@jared LifePower4V2, but no way to find current firmware version until I can get registered.  And I have no installer code, as I am just installing my own.

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Jared
Moderator
(@jared)
Joined: 1 month ago

Online Support
Posts: 144

@charlesduckworth the code for Shop Solar kits is Shopsolar.

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Joel Brodeur
Posts: 75
(@joel-brodeur)
Trusted Member
Joined: 1 month ago

You will need to contact your reseller for your "Installer Code".  If it is Signature Solar, they have an email address to get it from and it is a very fast response.

For the battery you will need an update cable, Again I would check with your reseller.

Thanks,

JB

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Posts: 7
Topic starter
(@charlesduckworth)
Active Member
Joined: 4 weeks ago

Thank You!  I am on the phone with them now!

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Posts: 7
(@signaturesolarjess)
Active Member
Joined: 1 month ago

Hey! I just wanted to leave my direct email address here for any Signature Solar customers who are having trouble finding our code! You can reach me at [email protected] at any time and I will do my best to respond as quickly as possible.

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