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Question Web Monitor acting strange

 
General Troubleshooting
Last Post by Joel Brodeur 2 weeks ago
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Joel Brodeur
Posts: 274
 Joel Brodeur
Topic starter
February 6, 2025 10:48 pm
(@joel-brodeur)
Reputable Member
Joined: 4 months ago

Yesterday my gen ran, today it did not (all as expected).  However, if you look at the graphs you can see that for today the upper graph shows the gen did not run but, the lower graph says it did.

image

Any ideas?

 

Thanks,

JB

Sometimes the easiest solution is the best solution.
Sometimes not.

4 Replies
Eric
Posts: 73
 Eric
February 7, 2025 4:23 pm
(@eric)
Trusted Member
Joined: 4 months ago

This is certainly interesting! I will discuss this with the team to investigate further. It may not have successfully received the correct information, as the data appears to be identical to the previous day. 

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Joel Brodeur
Posts: 274
 Joel Brodeur
Topic starter
February 7, 2025 4:27 pm
(@joel-brodeur)
Reputable Member
Joined: 4 months ago

Thank you.

Sometimes the easiest solution is the best solution.
Sometimes not.

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Eric
Posts: 73
 Eric
February 7, 2025 5:34 pm
(@eric)
Trusted Member
Joined: 4 months ago

Make sure the time zones on your user and station under the Configuration tab are the same. If not, this can cause issues with the data being received. If you need help with this let me know!

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Joel Brodeur
Posts: 274
 Joel Brodeur
Topic starter
February 7, 2025 6:53 pm
(@joel-brodeur)
Reputable Member
Joined: 4 months ago

They are both GMT-7, and never any problems before excepting at DST change.

Sometimes the easiest solution is the best solution.
Sometimes not.

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