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Website Event History not working

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Posts: 20
Topic starter
(@thomaspugmail-com)
Eminent Member
Joined: 4 months ago

I had a big storm roll through last night here in Ohio and lost power around midnight for some unknown amount of time. It was long enough to appear in the history:

image

Again, there is no information on the monitor site's Event History that my inverter lost grid power:

image

This really bugs me. There should be an event.

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Posts: 20
Topic starter
(@thomaspugmail-com)
Eminent Member
Joined: 4 months ago

This weekend I updated my inverters firmware to the latest. This had to make a firmware update through a firmware version that I couldn't match up to final version eAAB-2021. Now after being on that latest version as of yesterday, I had turned off my grid power (flipped house main breaker) to be able to safely upgrade my stove outlet wiring from 3 to 4 wire and within a few seconds I get a notification on my phone from my EG4 monitor app that my grid connection is lost!

Finally! The firmware update appears to have fixed my notifications not working. After I turned my grid power back on, I also got another notice that AC power was back. And look! I also get a logged event again:

image
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(@thomaspugmail-com)
Joined: 4 months ago

Eminent Member
Posts: 20

Now I need to update the LCD firmware because the numbers my invert is showing me are completely incorrect...

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EG4 Eric
(@eg4eric)
Joined: 8 months ago

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Posts: 440
(@thomaspugmail-com)
Joined: 4 months ago

Eminent Member
Posts: 20

@eric Are there any release notes on the LCD firmware versions?

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EG4 Eric
(@eg4eric)
Joined: 8 months ago

Reputable Member
Posts: 440

@thomaspugmail-com 
Not at the moment, but as soon as we do, it will be posted on our website. I know that the LCD V18 firmware adds the Gridboss option in the settings and corrects the wattage numbers on the inverter's display.

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(@thomaspugmail-com)
Joined: 4 months ago

Eminent Member
Posts: 20

Yesterday night (6/18) we had some big storms roll through Ohio and our grid power went out a few times during the course of the storm. At least 3 times it went out. I did not receive any notifications from the inverter that the power was out. Checking on the website, I don't see anything listed for it either:

image

So great. Notifications are broken again. Any ideas on how to fix notifications? 

 

Paul

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