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Trouble connecting EG4 dongle SN: DJ42604943. The Wi-Fi LED flashes green and the other two are off. When I first attempted to connect it via my iPhone 15 it appeared in my Wi-Fi without internet connection. Now it is not in my Wi-Fi on my phone, and it will not reboot and reappear in the Wi-Fi on my phone or tablet. I have been using the EG4 WIFI DONGLE configuration and troubleshooting guide to no avail. How do I reset this dongle when the reset button does not do anything (the green light just flashes continuously.) I do not see a setting in the 6000XP inverter (brand new) to reset it, I'm guessing that's what I need to do.
Posted : March 25, 2025 9:42 pm
Hold the reset button located under the dongle for about 3-5 seconds. Make sure you are connecting to a 2.4GHz band. Make sure you follow the instructions on the following image. If you are still having trouble, please let me know! I'd be happy to provide assistance.
Posted : March 27, 2025 9:28 pm
