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How to reset dongle on 18kPV?

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(@diglloyd)
Posts: 30
Eminent Member
Topic starter
 

My WiFi network is now different. The dongle of course is no longer connected.  I want to connect it.

I found the document "EG4® 18kPV DONGLE RECOVERY GUIDE".  It is of no help because, rather idiotically, it omits the crucial discussion of how exactly one is supposed to reset the dongle. I've tried holding down the button for 10 seconds; that does nothing.

"This guide will detail the steps needed to recover Wi-Fi dongles with serial numbers starting with the letters “BA” after being reset to factory settings".

Well, how does one get the dongle back to factory settings? With the goal of connecting to my new WiFi?

 

 
Posted : May 1, 2025 10:21 pm
(@diglloyd)
Posts: 30
Eminent Member
Topic starter
 

I can connect to the WiFi of the dongle, but 10.10.10.1 does not respond in a web browser.

However, I can ping 10.10.10.1 just fine, so clearly I am connected to the dongle WiFi.

This post was modified 6 hours ago by diglloyd
 
Posted : May 1, 2025 11:03 pm
(@diglloyd)
Posts: 30
Eminent Member
Topic starter
 

Regarding its lights, all it does is blink the WiFi symbol — nothing else.  

Also, pressing and holding the bottom at bottom for 10+ seconds does not change any behavior

 
Posted : May 2, 2025 3:49 am
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