@eric It is a BA dongle which was purchased in July of 2024. How does this get upgraded so the firmware can be updated to enable a complete set of ...

In order to update your dongle, you would need to have a BJ, BG or BE dongle. You can identify which dongle you have by looking at the first to letter...

Did you make any changes in your settings prior to this issue happening?

@nathanfaught We are actively working on this and will have an update soon to resolve the issue.

@jlankford I switched to Volt with a set high voltage of 59V since the BMS is set for 58.4(3.65 per cell). What happens is when one cell in each of...

@DougL Which charging control method are you using on the 18K? SOC control or Volt control? I have found that when using SOC control the 18K will ...

Were you able to get the firmware update installed?If you have the inverter online, I can update the firmware for you.

Do you have setting #3 set to GNE? Sometimes this does require a firmware update depending on what firmware the inverter is on.

The advanced menu has the option to enable Zero export and disable Grid sell back. The only way to make sure that absolutely nothing feeds back to gri...

Not sure what happened exactly, but once you set the Discharge cut off the inverter should stop discharging the batteries. It could be that one of the...

Please send me a PM with your inverter's serial number, I would like to look further into this for you.

@jared Also interested in this as my battery is also Z02T03 showing V2.03 on the monitoring website.

They are on the input to the grid breaker before the 18KPV. I originally had them inside the 18KPV box but was told that can sometimes be noisy so I m...

Where are the CT's located?I would recommend making sure they are connected and placed properly. It could be using the grid but there could be somethi...

ANOTHER UPDATE: Spoke with (Javier) the supplier who we purchased from (Signature Solar). He had me run some tests. Ironically now the Bluetoot...